Office Manager and Communication Specialist

Shoo.in Company LLC is seeking a highly motivated and detail-oriented Office Manager & Communications Specialist to join our team. In this hybrid role, you will be responsible for managing office operations, handling internal and external communications, and working closely with the marketing team to ensure timely and effective communication across all channels. This role is ideal for a communications major looking to expand their skill set by handling both administrative and marketing responsibilities in a growing business environment.

Responsibilities:

• Documentation & Office Operations:
  • Maintain and organize important business documents, contracts, and client project files.
  • Ensure all office documentation is stored and updated correctly and easily accessible.
  • Assist with invoicing and ensure client communications are documented.
  • Order office supplies and manage general office duties to ensure smooth daily operations.
• External Communications:
  • Manage email communications with clients, partners, and other stakeholders.
  • Coordinate with the marketing team to craft and send out timely email campaigns.
  • Handle customer inquiries and ensure prompt responses across various platforms.
  • Oversee communications related to events, promotions, and public relations efforts.
• Social Media Management:
  • Collaborate with the marketing team to plan, create, and schedule posts across social media platforms (Facebook, Instagram, LinkedIn, etc.).
  • Engage with followers and respond to messages or comments in a timely manner.
  • Track social media metrics and provide insights for improving engagement and growth.
  • Help develop a content calendar to ensure consistency across channels.
• Marketing & Content Coordination:
  • Assist with the preparation and delivery of marketing materials, ensuring they meet deadlines.
  • Collaborate with designers to create and finalize content for email campaigns, blogs, social media, and website updates.
  • Monitor the effectiveness of marketing campaigns and assist with tracking key metrics.
• Internal Support & Process Improvement:
  • Assist the Creative Director and team members with administrative tasks, including scheduling meetings, organizing files, and preparing reports.
  • Assist in Event Planning and organizing photography shoots
    
  • Help identify areas for improvement in office workflows and suggest solutions.
  • Ensure smooth communication between internal and external teams to meet business objectives.

Qualifications:

• Bachelor's degree in Communications, Marketing, Public Relations, or a related field (or equivalent work experience).
• Strong written and verbal communication skills, with an emphasis on clear and effective messaging.
• Proficiency in social media platforms (Facebook, Instagram, LinkedIn, etc.) and social media management tools (e.g., Hootsuite, Buffer).
• Experience with email marketing platforms (e.g., Mailchimp, Constant Contact) and creating email campaigns.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite, Google Workspace, and project management tools (e.g., Trello, Asana).
• Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a plus.
• Strong attention to detail and organizational skills.